Terms of Service

Effective Date: 6/22/26

Welcome to Complete Equine Performance ("CEP," "we," "our," or "us"). By accessing our website, purchasing products, creating an account, or subscribing to our communications, you agree to these Terms of Service.

Product Information

CEP makes every effort to provide accurate product descriptions, pricing, and availability information. However:

• Prices are subject to change without notice.

• CEP is not responsible for typographical, pricing, inventory, or human errors.

• CEP reserves the right to limit quantities purchased.

• CEP reserves the right to cancel or refuse any order at its sole discretion.

All CEP products must be used strictly according to current manufacturer label directions. CEP does not authorize or recommend any improper, off-label, or unsafe use of its products.

Orders and Payment

CEP accepts:

• Visa

• Mastercard

• American Express

• Discover

CEP does not currently accept PayPal payments through the website. Customers wishing to pay through PayPal, Venmo, Cash App, or other alternative payment methods should contact a CEP distributor directly.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Email Marketing Communications

By providing your email address and affirmatively opting in to receive marketing communications, you consent to receive promotional emails from CEP, including product updates, educational content, special offers, and other marketing communications.

Consent to receive marketing emails is not a condition of purchase.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

SMS Marketing Communications

By providing your mobile phone number and affirmatively opting in to receive text messages from CEP, you consent to receive recurring automated marketing and promotional text messages at the phone number provided.

Consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided below.

CEP's SMS program complies with applicable laws, including the Telephone Consumer Protection Act (TCPA) and carrier requirements.

Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.

Account & Billing Questions

Questions regarding charges, credits, refunds, or billing matters may be directed to:

Email: info@cepoutreach.com

Phone: 1-918-413-8967

Customers should contact their credit card provider directly regarding card-specific issues.

Limitation of Liability

While CEP uses commercially reasonable methods to maintain a secure website and protect customer information, no online system can be guaranteed fully secure.

CEP shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, products, services, or electronic communications, including damages resulting from electronic errors, interruptions, data breaches, unauthorized access, or third-party actions.

To the fullest extent permitted by law, CEP's total liability for any claim arising from a purchase shall not exceed the amount paid by the customer for the product giving rise to the claim.

Changes to These Terms

CEP reserves the right to modify these Terms of Service at any time. Changes become effective upon posting to this website. Continued use of the website constitutes acceptance of the updated Terms.

Contact Information

If you have questions regarding these Terms of Service, please contact:

Complete Equine Performance

Email: info@cepoutreach.com

Phone: 1-918-413-8967